Emergency Assistance — 24 hours a day, 7 days a week. You must call within 24 hours of any new claim:
1-888-694-8888 from the U.S.A.
or 905-830-4003 (collect)
Claims Department — 9am to 5pm ET Monday to Friday (excluding statutory holidays) for all other questions about an existing claim:
1-866-209-0112 from Canada or the U.S.A.
or 905-830-9629 (collect)